NV Liquidation · Support & Locations

Contact us

The fastest way to reach us is text message. Send photos to start the support queue — we get back to you as soon as we reopen, in chronological order. Feel free to leave a voice or text message anytime: we aim to respond within the same calendar day.

Support

Hours & the support queue

Checking hours…
Monday – Friday10 AM – 5 PM Pacific
Saturday – Sunday10 AM – 4 PM Pacific

We are closed on USPS holidays.

Before you text

Photos & video are the easiest for any tech support, unless you prefer to describe the issue. Please send your request through one channel only — avoid asking through both email and phone/text, as duplicate tickets may lead to potential delay or denial.

This line is recorded and monitored by all our team members, so anyone on the team can pick up your case.

Visit

Our two locations

Side by side — tap any address for directions.

Nevada · Pacific Time

Las Vegas

2911 S Sammy Davis Jr Dr, Unit 135
Las Vegas, NV 89109

Pick-up & mailing address.
Phone / text: (702) 550-1753

Illinois · Central Time

Alton

1520 Washington Ave
Alton, IL 62002

Full mailing & delivery address.
Phone / text: (618) 715-1520

  • Facility: two floors, ~19,000 sq ft total
  • Nearest airport: STL, ~27 minutes
  • Returns hub: most mailed returns come here
Mailing

Mailing & deliveries

Full mailing & delivery address

1520 Washington Ave, Alton, IL 62002

Parcels may be addressed to any of these recipient names:

Elegoo – Erle LLC Bambu Lab NV Liquidation LLC – HUB 62 Senyon Global Ridge Inc (#V101) Muzhi — and misc. Amazon return parcels
Address copied